Privacy Policy

Grand Dance Studio
34 Doncaster Ave, Thornhill, ON
Phone: 905-771-0008
Website: Grand Dance Studio

Effective Date: May 12, 2026

1. Introduction

At Grand Dance Studio, we respect your privacy and are committed to protecting the personal information of our students, parents, guardians, visitors, and website users.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our services, attending our programs, submitting information through our website, advertisements, or forms, or interacting with our social media channels, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Student & Parent Information

  • Student name and age
  • Parent or guardian names
  • Phone numbers
  • Email addresses
  • Home address
  • Emergency contact information
  • Medical or allergy information relevant to participation
  • Attendance and participation records

Information Submitted Through Online Forms

We may collect information submitted through:

  • Contact forms on our website
  • Trial class registration forms
  • Competition inquiry forms
  • Newsletter sign-ups
  • Facebook Lead Ads
  • Instagram Lead Forms
  • Google Ads lead forms
  • Online promotions and campaigns
  • Third-party booking or inquiry platforms

This information may include:

  • Name
  • Phone number
  • Email address
  • Child’s age
  • Dance experience
  • Preferred class type
  • Location information
  • Any additional information voluntarily submitted

Payment Information

  • Billing information
  • Transaction records
  • Payment confirmations

Credit card information is processed securely through third-party payment providers and is not stored directly by Grand Dance Studio unless required for administrative purposes.

Website & Digital Information

When visiting our website, we may collect:

  • IP address
  • Browser/device information
  • Website usage data
  • Referral sources
  • Advertising interaction data
  • Cookies and analytics information

3. How We Use Information

We use personal information to:

  • Register students in classes and programs
  • Respond to inquiries and trial requests
  • Contact prospective students and parents
  • Provide information about classes, events, competitions, and promotions
  • Process payments and invoices
  • Improve our programs, marketing, and services
  • Maintain student safety and emergency preparedness
  • Send newsletters, promotional offers, and studio announcements
  • Manage competitions, travel arrangements, and studio events
  • Measure advertising performance and lead generation effectiveness

4. Advertising & Marketing Platforms

Grand Dance Studio may use advertising and remarketing services provided by third parties, including:

These platforms may collect or process data relating to:

  • Website visits
  • Ad engagement
  • Form submissions
  • Conversion tracking
  • Device/browser information

We may use tools such as:

  • Meta Pixel
  • Google Analytics
  • Google Ads conversion tracking
  • Remarketing audiences

This helps us better understand user interactions and improve our marketing efforts.

Users may adjust advertising preferences directly through their browser settings or through the privacy settings provided by these platforms.

5. Photography & Video

Grand Dance Studio regularly captures photographs and videos during:

  • Classes
  • Competitions
  • Performances
  • Training sessions
  • Studio events

These materials may be used for:

  • Social media
  • Website content
  • Promotional materials
  • Advertising
  • Studio displays
  • Yearbooks and marketing campaigns

Parents or guardians who do not wish for their child’s image to be used must notify the studio in writing. While reasonable efforts will be made to honour such requests, Grand Dance Studio cannot guarantee exclusion from all group photography or public event media.

6. Sharing of Information

We do not sell personal information.

We may share information with trusted third parties only when necessary, including:

  • Payment processors
  • Competition organizers
  • Travel providers
  • Website and technology providers
  • Advertising and marketing service providers
  • CRM and communication platforms
  • Legal or regulatory authorities when required by law

All third parties are expected to handle information responsibly and securely.

7. Data Security

We take reasonable administrative and technical measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

8. Retention of Information

Personal information is retained only as long as necessary for:

  • Business operations
  • Legal obligations
  • Safety and administrative purposes
  • Marketing and communication follow-ups

Information no longer required is securely deleted or destroyed.

9. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behaviour
  • Measure advertising performance
  • Build remarketing audiences
  • Enhance user experience

Users may disable cookies through their browser settings.

10. Access & Correction Requests

Parents, guardians, or adult students may request access to or correction of personal information by contacting the studio directly.

We may require verification of identity before releasing information.

11. Third-Party Links

Our website or social media pages may contain links to third-party websites. Grand Dance Studio is not responsible for the privacy practices or content of external websites.

12. Children’s Privacy

Because many of our students are minors, we take children’s privacy seriously. Parents or guardians are expected to provide consent for the collection and use of information relating to minors participating in our programs.

13. Updates to This Policy

Grand Dance Studio may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

14. Contact Information

For questions regarding this Privacy Policy or privacy-related concerns, please contact:

Grand Dance Studio
34 Doncaster Ave
Thornhill, ON
905-771-0008
granddance.ca